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General Service Configuration Threat Prevention Threat Mitigation Monitoring and Analytics Troubleshooting

{{toggleGeneralText}} General

  • AI-WAF is an AI-driven next-generation web application firewall empowered with a contextual AI detection engine. This engine fully integrates rule-based, machine learning-based, and semantic analysis-based threat detection algorithms and technologies to enhance threat detection adaptabilities and accuracy.

{{toggleUsageText}} Service Configuration

  • Click Settings on the side panel and enable the Permitted IP List. Enter the IPs that you want to whitelist.
  • Click Emergency Mitigation on the side panel and enable Kill Switch. Select Return HTML under Action and upload a maintenance page in HTML format.
  • Go to API Protection > Management > Asset. You can either upload an OpenAPI format file or manually add the APIs. Alternatively, go to API Protection > Discovery to configure a new rule for automatic API detection.
  • Go to API Protection > Data Loss Prevention > Detection Rules. Create a custom rule and use the Data Masking tab to configure the rule. You can apply it to all APIs or specific ones.
  1. Click Bot Management on the side panel.
  2. Click Add Bot Management Rule.
  3. Enable Dynamic Token Protection.
  4. Enable Anti-Debugging to prevent debugging activities on remote user browsers.
  5. Configure Browser Interrogation based on your requirements.
  1. Click API Protection on the side panel.
  2. Click Management .
  3. Under the Asset tab, review the API list being automatically discovered and categorised.
  4. Under the Tag tab, configure and assign tags to APIs based on your business requirements.
  5. Click Discovery on the side panel to configure API discovery rules.
  6. Click Threats Detection to monitor threats and configure threat detection rules.
  7. Click Vulnerabilities Detection to view and manage the detected potential vulnerabilities in your APIs.
  8. Click Data Loss Prevention to view and manage detection rules for APIs that may expose sensitive data.

{{togglePaymentText}} Threat Prevention

  • Go to AI-WAF > Advance Protection and enable Page Defacement Mitigation to ensure website visitors always get intact web pages.
  • Click Bot Manager on the side panel, enable Anti-Debugging and apply the rule to your website.
  • Click Emergency Mitigation on the side panel and enable Kill Switch. Select Return HTML under Action and upload a maintenance page in HTML format.

{{toggleBillingText}} Threat Mitigation

  • Click Bot Manager on the side panel, configure a bot manager rule, and apply it to your website.
  • Click here to contact the expert support.

{{toggleCustomerSupportText}} Monitoring and Analytics

  • Go to Analytics > Threat Investigation. You can search, view and analyse all the malicious requests visiting your website.
  • Contact the Conversant sales team to add the social media bot as a verified bot.

{{toggleCustomerSupportText}} Troubleshooting

  • Check the configuration of the DNS record to ensure the DNS record being pointed to the Conversant CNAME domain.
  • Please check whether the Protection Mode for the particular website is configured to Monitor or By-pass.
  • Ensure that the WAF Protection Policy is enabled for the website under AI-WAF > General Protection.
  • Multiple methods can be used to capture the remote user IP (Settings > Websites > Advanced Protection). Choose the method that aligns with your system design.
  • Check if the Kill Switch (under Emergency Mitigation) has been accidentally enabled. If not, check Analytics > Threat Investigation to analyse the error code.