CDN FAQs

General Configuration Troubleshooting

{{toggleGeneralText}} General

Currently, HTTP/3 supports iQUIC.

Currently, TLS supports modern TLS connections, including TLS v1.0, v1.1, v1.2 and v1.3.

PEM format certificates with RSA and ECDSA signature algorithms are supported.

Yes, CDN supports end-to-end IPv6 service, including:

Enabling internet users to access your content.
Supporting origin sites in IPv6 format.
Supporting IPv6-level reports.

By default, logs are packed hourly.
For customisation of 5-min packaging, contact Conversant sales team for customisation.

The system supports up to 150 URLs/minute, 450 URLs/hour, and 1000 URLs/day. For fine-grained packaging, contact the Conversant sales team for customisation.

{{toggleUsageText}} Configuration

Enable X-Cache cache policy configuration page.
Use tools like curl to review the response header for X-Cache. If the response header includes HIT from XXX, then the cache status would be hit.

Configure the appropriate TTL depending on your use case.
Enable Ignore No Cache from Origin Server.

Check CDN API Reference for details.

{{toggleUsageText}} Troubleshooting

Check whether you have configured CNAME on DNS.
Check whether the origin website is available.

Check your DNS record to see whether the CNAME is configured correctly.

Review cache control settings and confirm whether the configuration is correct.
Check TTL configurations.
Enable Ignore No Cache from Origin Server.

The daily data on the SwiftFederation Portal is based on the UTC time zone instead of the time zone on your browser.

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