LMS FAQs

  1. Create a live job with RTMP protocol on LMS.
  2. Open the local OBS system.
  3. In the ribbon toolbar, click Settings under File, then click Stream.
  4. Select Service: Custom
  5. Copy the URL of push stream from the Job View under the LMS Portal.
    For example: rtmp://180.250.81.37/justatest/justatest1?token=1611118931-aa3e8cc319dc58cee545cb9486cc5f63
  6. Paste partial URL in Server. The partial URL should include the protocol (rtmp), host name and the first path segment.
    For example: rtmp://180.250.81.37/justatest
  7. Paste the remaining URL in Stream Key.
    For example: justatest1?token=1611118931-aa3e8cc319dc58cee545cb9486cc5f63
  8. Click Apply and OK.
  9. Click Start Streaming.
  10. Streaming starts.
  1. Create a live job with SRT protocol on LMS.
  2. Open the local OBS system.
  3. In the ribbon toolbar, click Settings under File, then click Stream.
  4. Select Service: Custom
  5. Copy the Push URL from the Job View on LMS Portal.
    For example: srt://103.90.222.13:1998streamid=#!::m=publish,h=defaultVhost,r=justtest/srttest1
  6. Paste the entire URL in Server.
    For example: srt://103.90.222.13:1998streamid=#!::m=publish,h=defaultVhost,r=justtest/srttest1
  7. Click Apply and OK.
  8. Click Start Streaming.
  9. Streaming starts.
  1. Create a live job with RTMP protocol on LMS.
  2. Open the local OBS system.
  3. In the ribbon toolbar, click Settings under File, then click Stream.
  4. Select service: Custom
  5. Copy the Push URL from the Job View on LMS Portal.
    For example: udp://103.90.222.13:1994
  6. Paste the entire URL in Server.
    For example: udp://103.90.222.13:1994
  7. (Optional) Add pkg_size to the URL above.
    For example: udp://103.90.222.13:1994?pkg_size=1024
  8. Click Apply and OK.
  9. Click Start Streaming.
  10. Streaming starts.
  1. Obtain two LMS HA ingestion domains from the Conversant front-end team.
    For example: test-ingest1.lms.swiftserve.com test-ingest2.lms.swiftserve.com
  2. Go to customer’s DNS management platform. Create two new CNAME records to point customer’s domains (e.g., customer-domain.com) to LMS HA ingestion domains obtained from step 1.
    For example: ingest1.customer-domain.com CNAME to test-ingest1.lms.swiftserve.com
    For example: ingest2.customer-domain.com CNAME to test-ingest2.lms.swiftserve.com
  3. Go to the LMS Portal.
  4. Click Create a linear job.
  5. Enter necessary information such as app/stream name, presets, etc.
  6. Configure the first HA stream. Use domain 1 from step 2 as the ingestion domain and domain 1 from step 1 as the origin domain.
    Enter the configuration for the second HA stream. Use domain 2 from step 2 as the ingestion domain, and use the same origin domain as the first HA stream.
  1. Go to the LMS Portal.
  2. Enter Job Monitoring.
  3. Select the monitoring period (the default time range is the past 2 hours; you can select a time range with a span of 2 hours).
  4. Observe the FPS curve. If any of the following conditions are met, then there might be an issue with the incoming stream:
    • FPS is missing (= 0).
    • FPS fluctuates severely and frequently.
    • The average FPS is significantly lower than the expected FPS claimed in stream metadata.
  5. Customer needs to check the streaming endpoint and the upstream network (from the streaming endpoint to TA).
  1. Go to the LMS Portal.
  2. Enter Job Monitoring.
  3. Select the monitoring period (the default time range is the past 2 hours; you can select a time range with a span of 2 hours).
  4. Monitor the transcoding speed. If any of the following conditions are met, then there might be an issue with the transcoding service:
    • Speed is missing (= 0)
    • Speed fluctuates severely and frequently.
    • The average speed is significantly lower than x1.0.
  5. Monitor the transcoding FPS. If any of the following conditions are met, then there must be a problem in the transcoding service output:
    • FPS is missing (= 0).
    • FPS fluctuates severely and frequently.
    • The average FPS is significantly lower than the configured FPS in transcoding preset.
  6. Contact Conversant for further support.
  1. Obtain a LMS ingestion domain from the Conversant front-end team.
    For example: test-ingest1.lms.swiftserve.com
  2. Go to the LMS portal.
  3. Go to Settings / Template.
  4. Click Add.
  5. Go to customer’s DNS management platform. Create two new CNAME records to point customer’s domains (e.g., customer-domain.com) to LMS ingestion domains obtained from step 1.
    For example: ingest1.customer-domain.com CNAME to test-ingest1.lms.swiftserve.com
  6. Enter the app name.
  7. Select the output protocol and the transcoding preset.
  8. Enable Low Latency.
  9. Configuration is completed. You can now use rtmp://{customer's ingest domain}/{app}/{any stream} for streaming.

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